Our StoryThe King Oak is a local, family owned business that is a one of a kind retail concept that focuses on the customer experience! We pride ourselves on bringing the model “retailtainment” to life in the Midlands. We have a superb Gift, Interiors and Lighting Store, Bistro/Coffee Shop with enclosed outdoor play scape ( which are crafted by our company too, and act as a display for customers seeking these products, both commercial and residential) for our customers to enjoy as a family. When you visit the King Oak, “We want you to leave with a memory, not just a purchase!” And this rings just as true for the interaction our customers enjoy with our staff members. The whole idea behind the inception of the King Oak was creating a new experience for our target customer – Families (of all shapes, make-up and generations), where they can come together shop, browse and enjoy time together. It is our fervent belief, that we offer something truly unique in the gifting market.
Our Gift Store
Here at The King Oak, to locally source and support local business is paramount to our ethos. We stock as many local products, crafted right here in the heart of the Midlands. Island Farm Foods, Feighrey Farm Beetroot Juice, Kilbeggan Organic, Kilbeggan Chocolates, The Merry Mill, Durrow Mills, Shannon Bridge Pottery, Ballybryan Apple Juice, John Galvin Fine Art, to name only a few of our local Artisan producers and crafters we stock. We are very proud of our local producers and are happy to tell their story to even the most discerning customer who invariably lock into the “support local” ethos of The King Oak.
We also, very proudly source our stock through Irish owned companies and organisations. The King Oak, has brought some big brand luxury to the Midlands gifting market, in the form of Orla Kiely ( bags, jewellery, watches, and pottery ), Radley ( bags, jewellery, watches ) of which are rarely stocked in independent traders ( this in itself is a huge feat for the local gifting market). We proudly stock Irish Artisan products across our gifting range from the Hand Made Soap Company, Celtic Candles and much more. On the larger scale or gifting we stock all the Tipperary Crystal range from Jewellery to Chandeliers as well as luxury interiors from ScatteBox, Tara Home and a new Irish range, South Row. Our gift store is an Aladdin’s cave of all the treasures the midlands and Irelands has to offer.
Interiors and giftware, are very much at the heart of our passion. We have come to pride ourselves in selection beautiful, quality occasion pieces for all rooms in your home. In-store we have an extensive range of lighting and we can offer in-house advice and further ranges with our stockists. Mirrors have very much become the focus of a room in many homes, and so our range very much reflects the changing trends in interiors. Our stunning range is available on-line and in-store. We aim to curate our stock selection to suite elegant elements in the home, and indeed to complement the colourful and quirky.
And lastly, as our customers new and old will come to know, we LOVE holidays and CELEBRATIONS. Every year, we plan our buying around holiday celebrations, as seasonal décor is our favourite! We delight in stocking beautiful pieces for every season and holiday occasion, that will become treasured heirlooms in your households.
Customer ServiceAt The King Oak we pride ourselves in our customer relations. We believe that achieving customer service excellence is guiding our customer’s gifting needs in a personal, seamless manner with a true understanding of their needs underpinning our assistance.
We believe the biggest testament to us in providing excellent customer service in the gifting arena, is the sheer volume of repeat custom form customers who simply love to visit us here! Customers travel from all around the country to experience a King Oak Welcome, and stay for the experience!
Our business started out in 2019 very much as a bricks and mortar location, but a global pandemic changed the way we had to do business. In order to grow and succeed in a changing marketplace, we turned our attention to growing our online presence, and indeed developing a website capable of reflecting our in-store shopping experience. We know as a business how difficult shopping for furnishings online can be, and so we aim to ensure maximum priority to customer satisfaction. Our dedicated staff are always on hand to answer any questions you may have regarding a product, lead times, and stock levels, whatever it may be. We are available to discuss your needs 7 days a week through any of our platforms or by phone. You can be assured that our customers are our main concern when it comes to consumer satisfaction. When you shop at The King Oak you can shop with great confidence that you will always be treated with the utmost care and respect. Our goal is to provide you with a wonderful experience and keep you coming back for your future on-line purchases and even to travel for the in-store King Oak experience.
Going above and beyond
We go the extra mile to support our customers and each other.
Making it Easy
With great people and efficient processes, we make it easy and enjoyable for our customers to do business with us
Doing the right thing
We treat everyone as we’d like to be treated ourselves and always seek to be honest, open and fair, and to do the right thing.
Always moving forwards
We are always keen to explore what we can do differently or better, to develop new products or to create new opportunities.